As of August 2026
1. Controller
The controller within the meaning of the General Data Protection Regulation (GDPR) is: Verkehrsleiter24.de, proprietor Serkan Kaya Kelzenberger Weg 11, 50767 Cologne, Germany Telephone: 0221 999 679 76 · Email: kontakt@verkehrsleiter24.de
2. General information about data processing on this website
This website is deliberately designed to minimise data collection: we use no cookies, no analytics or tracking services, and no embedded third-party services such as Google Fonts, maps or video services. The fonts used are loaded from our own server. Personal data is processed only to the extent described below.
3. Hosting and server log files
This website is hosted by Strato AG, Otto-Ostrowski-Straße 7, 10249 Berlin, Germany. When you access the website, the host automatically processes information transmitted by your browser in server log files: IP address, date and time of the request, page accessed, referrer URL, browser and operating system. This data is used to ensure the reliable and secure operation of the website (legal basis: Article 6(1)(f) GDPR – legitimate interests) and is automatically deleted in accordance with the host's policies. A data-processing agreement pursuant to Article 28 GDPR is in place with Strato AG.
4. Contact form
If you use our contact form, we process the data you enter (name, email address, telephone number, company where applicable, and message content) in order to handle and respond to your enquiry. It is transmitted by email to our mailbox. The legal basis is Article 6(1)(b) GDPR (pre-contractual measures or performance of a contract). Your data is deleted when it is no longer required to process the enquiry and no statutory retention obligations prevent deletion.
5. Contact by telephone or email
If you contact us by telephone or email, we process your details solely to deal with your request (Article 6(1)(b) and (f) GDPR).
6. Contact via WhatsApp
You may contact us through WhatsApp Business. The corresponding button on our website is a simple link; merely visiting our website does not transfer any data to WhatsApp. Only when you actively click the link and write to us via WhatsApp does WhatsApp Ireland Limited (Grand Canal Square, Dublin, Ireland, part of the Meta group) process your data under its own privacy policy; this may involve data transfers to the United States. Further information is available at whatsapp.com/legal/privacy-policy-eea. Use of WhatsApp is voluntary; you can always contact us by telephone, email or contact form instead. Our legal basis for processing your message content is Article 6(1)(b) GDPR.
7. Data processing in connection with mandate administration
If we work together, we process the data required to perform the contract, particularly company, vehicle and, where applicable, driver data, on the basis of Article 6(1)(b) GDPR and to comply with legal obligations under Article 6(1)(c) GDPR, including road-haulage, tax and commercial-law retention requirements. Data is disclosed to third parties only where necessary to perform the contract, particularly to the competent licensing authorities in connection with application and appointment procedures.
8. Your rights
You have the following rights in relation to personal data concerning you: access (Article 15 GDPR), rectification (Article 16 GDPR), erasure (Article 17 GDPR), restriction of processing (Article 18 GDPR), data portability (Article 20 GDPR), and objection to processing (Article 21 GDPR). An informal message to the contact details above is sufficient to exercise these rights.
9. Right to lodge a complaint
You have the right to lodge a complaint with a data-protection supervisory authority. The authority responsible for us is the State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia, Kavalleriestraße 2–4, 40213 Düsseldorf, Germany, www.ldi.nrw.de.
10. Updates to this privacy policy
We update this privacy policy whenever data processing on this website changes, for example when new functions are introduced.