As of August 2026
§ 1 Scope
(1) These General Terms and Conditions apply to all contracts between Verkehrsleiter24.de, proprietor Serkan Kaya, Kelzenberger Weg 11, 50767 Cologne, Germany (the “Contractor”), and its customers (the “Client”) for external transport-management services and assistance with road-haulage licensing procedures.
(2) The Contractor's services are offered exclusively to entrepreneurs within the meaning of § 14 BGB, legal persons under public law, and special funds under public law. Contracts are not concluded with consumers.
(3) Conflicting or divergent terms of the Client do not form part of the contract unless the Contractor expressly agrees to them in writing.
§ 2 Subject matter
(1) The contracts cover in particular the appointment and provision of an external transport manager within Article 4(2) of Regulation (EC) No 1071/2009, including effective and continuous management of the Client's transport activities, and assistance with permits and Community licences under the German Road Haulage Act.
(2) The precise scope follows from the individual management or service agreement and the underlying offer. If provisions conflict, the individual agreement takes precedence over these Terms.
(3) The Contractor owes proper performance of the service but does not guarantee that an authority will issue a permit or licence; that decision rests solely with the competent licensing authority.
§ 3 Formation of contract
(1) Services shown on the website are not a binding offer but an invitation to enquire. A contract is formed when the individual agreement is signed or the Contractor confirms the order in writing.
(2) Offers are non-binding unless expressly designated as binding.
§ 4 Remuneration and payment
(1) Remuneration is specified in the offer or individual agreement. All prices exclude applicable statutory VAT.
(2) Authority fees, registry and authority-information expenses, and other third-party costs are not included and are borne directly by the Client.
(3) Recurring fees are due monthly in advance; one-off fees are due on invoicing. Invoices are payable without deduction within 14 days.
(4) If the Client defaults, the Contractor may suspend services after prior notice until outstanding amounts are paid. Statutory reporting and action duties of the appointed transport manager remain unaffected.
§ 5 Client cooperation duties
(1) The Client supplies all information, documents and access required for performance punctually, completely and truthfully, particularly information about vehicles, drivers, driving and rest times, insurance and authority procedures.
(2) Material changes, particularly to the fleet, drivers, operating establishment or authority measures, must be reported without delay.
(3) The Client remains responsible for its own statutory duties as an undertaking; the Contractor supports and monitors within the agreed scope.
(4) Consequences caused by the Client's failure to cooperate, where this delays or prevents performance, are not borne by the Contractor.
§ 6 Duties and rights of the appointed transport manager
(1) The appointed transport manager acts independently and free from instructions on specialist transport-management matters within statutory requirements.
(2) If serious or repeated infringements are identified, the transport manager may, and where applicable must, seek their correction. Failure by the Client to correct them may result in termination for cause and withdrawal of the appointment before the authority.
§ 7 Term and termination
(1) The term and ordinary notice periods are set out in the individual agreement.
(2) Either party's right to terminate for cause remains unaffected. Cause for the Contractor includes repeated breach of material statutory duties despite warning or default on fees for two billing periods.
(3) On termination, the Contractor will notify the competent authority of withdrawal of the transport-manager appointment. Attention is drawn to the road-haulage-law consequences for the continued validity of the permit or licence.
§ 8 Liability
(1) The Contractor has unlimited liability for intent and gross negligence and for death, personal injury or damage to health.
(2) For ordinary negligence, liability applies only to breach of essential contractual duties whose fulfilment enables proper performance and on which the Client may regularly rely; it is limited to typical, foreseeable loss.
(3) The Contractor is not liable for authority decisions, including refusal, revocation or withdrawal of permits or licences, nor for fines or sanctions resulting from incorrect or incomplete Client information or the Client's statutory infringements.
(4) Liability under the German Product Liability Act remains unaffected.
§ 9 Confidentiality and data protection
(1) Both parties keep confidential all business and trade secrets obtained through the cooperation, including after the contract ends.
(2) Personal data is processed in accordance with the Contractor's privacy policy and applicable law, particularly the GDPR and BDSG.
§ 10 Final provisions
(1) German law applies, excluding the UN Convention on Contracts for the International Sale of Goods.
(2) Cologne is the exclusive place of jurisdiction for disputes arising from or connected with the contract where the Client is a merchant, legal person under public law, or special fund under public law.
(3) If an individual provision is or becomes invalid, the remaining provisions remain effective.